Once Reviews for particular Apps are submitted by Users, before publishing them on the Live Marketplace, you can view and approve Reviews to make sure that such things as spam, offensive language and other types of inappropriate information do not go live.

To view the list of all submitted Reviews, first, go to “Reviews” from the navigation menu.

Viewing and Approving Reviews

 

Next, you can view the general summary of your Reviews. To view the list of all Reviews, scroll down on the page.

Viewing and Approving Reviews

 

After that, navigate by the categories to view the Reviews with the corresponding statuses. In the “All” category, you can view the list of all Reviews.

Viewing and Approving Reviews

 

You can also use the search to find Reviews by the words or word combinations that they may contain. To do so, input the word or word combination that you want to search for into the corresponding field. Then, the search results will display all Reviews that contain the input word or word combination.

Viewing and Approving Reviews

 

To open the details of a particular Review, first, click on the three dots menu icon next to it and then select “View” from the list.

Viewing and Approving Reviews

 

After that, you can view all available information about the opened Review (date of creation, status, etc.). Review can have the following statuses:

  • Pending: This Review has just been posted and is not yet available on the Marketplace;
  • Approved: This Review is now ready to be made public and is able to be viewed on the Marketplace;
  • Spam: This Review does not meet standards and should not be displayed on the Marketplace.

Viewing and Approving Reviews

 

To approve a particular Review, first, click on the three dots menu icon next to it and then select “Change Status” from the list.

Viewing and Approving Reviews

 

In the “Change Review status” window:

  1. Select the “Approved” status from the list;
  2. Provide a reason for changing the Review’s status (Optional);
  3. Click on the “Save” button to apply the changes.

Viewing and Approving Reviews

 

Once the Review is approved, the corresponding notification will indicate so and the Review’s status will change accordingly. NOTE: By approving a particular Review you allow it to go live on the Marketplace.

Viewing and Approving Reviews

 

You can also dismiss the Reviews that do not correspond to the terms of your Marketplace. To dismiss or mark a particular Review as “Spam,” first, click on the three dots menu icon next to it.

Viewing and Approving Reviews

 

In the “Change Review status” window:

  1. Select the “Spam” status from the list;
  2. Provide a reason for changing the Review’s status (Optional);
  3. Click on the “Save” button to apply the changes.

Viewing and Approving Reviews

 

All “Spam” Reviews are placed into the corresponding category.

Viewing and Approving Reviews

 

To permanently delete a particular Review, first, click on the three dots menu icon next to it and then select “Delete” from the list.

Viewing and Approving Reviews

 

To view all Reviews of a particular App, first, go to “Apps” from the navigation menu. Then, you can use the search to find a particular App by name. Once you find the App you are looking for, click on it to open.

Viewing and Approving Reviews

 

On the App’s details page, scroll down to the “App Reviews” section where you can find all Reviews of the App.

Viewing and Approving Reviews

 

To view, delete, or change the status of a particular Review, first, click on the three dots menu icon next to it and then select the preferred option from the list.

Viewing and Approving Reviews