Terms & Policies

Terms of Service

  Please read the terms and conditions of this TERMS OF SERVICE AGREEMENT (this “Agreement”) carefully before using (the term “use” when used herein in respect of the Services (as defined below) shall mean access, receipt or use, and using shall have a corresponding meaning) the Services. By clicking on the appropriate checkbox prior to…

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Service Level Terms (SLA)

  1. Definitions “OpenChannel Exclusion” has the meaning set out in Section 5 of these SERVICE LEVEL TERMS. “Monthly Uptime Percentage” means, in respect of a calendar month, the percentage of monthly uptime for the OpenChannel Platform calculated as follows (and expressed as a percentage): A/(B-C), where “A” means the number of minutes when the…

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Data Processing Addendum (DPA)

DATA PROCESSING ADDENDUM This Data Processing Addendum (“Addendum”), is entered into by and between StockTree Inc. dba OpenChannel, an Ontario corporation, having its principal place of business at 1 Yonge St Suite 1801, Toronto, ON M5E 1W7 (“Company”) and Customer (as defined in the Terms of Service – https://support.openchannel.io/guides/terms-of-service/) This Addendum supplements the Terms of…

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Privacy Policy

  At StockTree Inc. (“OpenChannel”, “we”, “our” and “us”) we are committed to protecting your privacy, and support a general policy of openness about how we collect, use and disclose your personal information. The purpose of this Privacy Policy is to inform you about OpenChannel’s practices relating to the collection, use and disclosure of personal…

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